We felt it was time to discuss this openly, seeing as we're working as hard as we can to keep our customers satisfied, and when they're not, make sure they understand how much we'd love to accommodate them, if we could reasonably do so.
1) We refuse to become yet another arcade bar! Since we do not operate as an arcade bar, we have no source of income to offset the losses incurred maintaining 25-50 year old machines. Most of our revenue goes to maintaining the arcade. Parts haven't been manufactured for decades for the vast majority of them!
2) You're getting a bargain, compared to when these games were new Keep in mind, 25¢ in 1982 money is 76¢ in 2016 money. We have hundreds of rare and expensive machines to maintain—you won't find a cinematronics vector game like Armor Attack running on quarters in public, anywhere, for example. Conversely, you won't find LCD monitors, sticky buttons, or eight copies of one game that happens to bring in the most quarters just because it demands them, in Hyperspace. Rest assured, you can easily play $12 worth of "50¢" pinball, "50¢" laserdisc games, or "25¢" harder arcade games, like Sinistar in less than an hour! And if you don't, remember that you're deciding whether to help us stay in business by talking with your feet.
3) If you try, you'll likely pay more for similar experiences Similar modeled businesses in other states, many with much smaller selection, charge $15-20 (Yes, really, we did our homework!) We can only keep our entry prices low, and our game selection maintained, so long as we can keep the games on, the rent paid, and the doors open.
4) Hourly means you pay more, or get less, here's why: In an ideal world, hourly passes would be great. In the real world, they come with equipment and/or staffing cost increases that counteract the price savings we wish we could give to short-on-time visitors. We either would have to install expensive card readers with sophisticated tracking and corresponding time delays (A much smaller venue run by Namco charges $15/hr!)—which would add an additional $50 or more to each game in the arcade—or pay extra employees to "sweep" the floor for people that linger longer than paid for (which would mean we couldn't afford to be open on weekdays, when we're lucky to break even)
5) We wish it was just you, but exceptions are not fair Bending the rules for one person would be unfair to those that we decline the same request. Granting all those requests would leave us in the awkward position of asking unyeilding ones to leave.
6) Thank you for understanding!! We love our community, and we appreciate that Colorado's residents and visitors have loved Hyperspace enough for us to operate here. We couldn't do it without you.